The Spicy Rack: Your Spice Blend Questions, Answered

General Shipping Information

How soon can I start spicing up my life?

Most orders ship within 1-2 business days. Weekend orders and holiday orders may take a bit longer, but your spice adventure is on the way!

What's the cost of this flavor fiesta?

Shipping costs vary based on the weight of your spice blend haul and your destination. You'll see the exact cost before you check out.

How fast can I elevate my culinary creations?

We offer a variety of shipping speeds to suit your needs, from standard to speedy.

Where can I bring the Spicy Rack flavor revolution?

Currently, we ship our spice blends within the United States.

Order Tracking and Delivery

How can I track my spice blend journey?

Once your order ships, you'll receive a tracking number via email. Use it to follow your spice adventure.

When will my taste buds thank me?

Delivery times vary based on shipping method and destination. You'll see estimated delivery times at checkout. Please note, sometimes even the fastest courier can get caught in a traffic jam.

Lost or Damaged Packages

What if my spice blend package goes missing or arrives damaged?

Don't worry, we'll work our magic to resolve any issues. Just contact us right away.

Shipping Address and Policy Changes

Can I change my shipping address after I've placed my order?

Please double-check your shipping address at checkout. We want your spice blends to reach their destination, not get lost in the mail.

Can your shipping policy change?

We may occasionally update our shipping policy. Any changes will be posted on our website.

Refund Policy

Can I return my spice blends?

Unfortunately, due to the perishable nature of our spice blends, we cannot accept returns or exchanges.

What if I received the wrong product or a damaged shipment?

We're happy to replace any wrong items or damaged shipments! Please inspect your order upon arrival and contact us immediately at Hello@SpicyRack.com if there's an issue.

How will I receive my refund?

Once your replacement is approved, you'll be automatically refunded to your original payment method within 10 business days. Please allow additional processing time by your bank or credit card company.

What if it's been more than 15 business days since my request?

If you haven't received your refund after 15 business days, don't hesitate to reach out to us at Hello@SpicyRack.com.

General Shipping Information

Order Tracking and Delivery

Lost or Damaged Packages

Shipping Address and Policy Changes

Refund Policy

Subscribe